FREQUENTLY ASKED QUESTIONS
Have any questions not answered below? Please email us at email@example.com or whatsapp/call us at +65 9733 3812.
All of our neon lights are handmade with love by our team of professional makers. Great reasons to purchase your LED Neon Signs from us:
- Energy Efficient - Our neon signs are low voltage (12V) and have low energy consumption
- Safe – Our neon signs don’t heat up and are safe to the touch! No glass is used in our signs, making it extremely kid-friendly and safe for indoor use
- Durable – Our neon signs are all made from the latest neon flex technology which requires no maintenance and offers over 30,000 hours of use!
- Lightweight – Our neon signs are lightweight and extremely portable, making them perfect for weddings, events, bedroom décor etc.
- Easy to install – All our neon signs come with pre-drilled holes for easy wall mount or hanging
Our neon signs are handmade from high quality LED neon flex tubes. They're energy saving and much safer for you and the environment compared to glass neon.
Our neon signs are meant for indoor use. However, we can weatherproof the signs for an extra charge. Do let us know if you intend to use the neon signs outdoors. Please note that weatherproofing the signs might mean more glue stains as we will need to use silicon glue to protect all the electrical connections.
All our neon lights are powered with standard Singapore 3 pin plug (if you are located outside of Singapore, please indicate the country plug you would like). Alternatively, you can get an electrician to wire it to your ceiling lights instead or request for the lights to be battery operated.
Yes! Our LED neon signs are designed for indoor use… they are safe to touch and flame retardant.
No, not necessarily. We back all our lights with clear acrylic predrilled with holes, so if you wish to mount it on the wall, it would be similar to hanging up a picture frame - yes, it's that simple! However, for more complicated installation methods, you can consider hiring a handyman/electrician.
We have 10 beautiful standard neon colours for you to pick from! Feel free to mix and match colours – your choice of colour does not affect the cost of the neon. Click here to see them!
We can make almost any monoline font into neon! If your desired font is not available in our customizer tool, do send us the font and we will advise on the feasibility of your font.
Perhaps you have a logo, handwritten font or custom design that you want to make in neon. Don’t worry, we can create it! Just attach the design you’d like in our quotation form and we will quote accordingly.
Our prices are largely based on the length of neon required to make the neon sign.
No, our prices are inclusive of Fabrication and Delivery only. As our lights are so easily installed most customers prefer to install by themselves! Let us know your intended installation type and we can explain how to install the lights.
If you are based in Singapore, we do offer installation for extra charge if needed; please contact us to learn more about our installation charges.
Please fill up the customization form here or email us at firstname.lastname@example.org
We are proud to have one of the fastest lead times in Singapore - usually 7-10 days from payment date. Let us know if you need us to expedite your order. For delivery outside of Singapore, it might take 1-3 weeks for the signs to be delivered.
Neon lights are great for everything from cafes, homes, weddings, offices, events…. You name it! We have worked with clients from all walks of life. Check out our gallery here to view our past works.